Contact Lucis

Questions about your membership, an order, your personal data or a partnership: here is where to write.

How to reach us

Member support
Questions about your membership, your lab visit, your results in the app or an order. Write to [email protected]. We answer in French and English.
Help centre
Answers to the most common questions about the membership, the lab visit and your account.
Personal data
To access, correct or delete your data, or for any question about the privacy policy, write to our data protection officer at [email protected].
Companies
To offer Lucis to your employees, tell us about your team on the companies page.
Press
Logos, photos and key facts about Lucis are in the press kit.
Security
To report a vulnerability, write to [email protected].

Postal address

Lucis SAS, 7 rue Mariotte, 75017 Paris, France

Lucis does not handle medical emergencies. In France, call 15 or 112.

Lucis does not replace medical advice. Our content is educational and does not constitute a diagnosis or prescription. If in doubt, speak with a healthcare professional.