How does Lucis protect my personal data?

Updated on 12 November 2026

Data Protection at Lucis

Lucis follows strict guidelines to secure all medical data.

Security certifications

  • Platform encrypted end-to-end;

  • ISO 27001 certified;

  • HDS (Health Data Hosting) certified;

  • Fully GDPR compliant.

What this means for you

  • Your health data is strictly confidential;

  • Data is hosted on health-data-compliant servers in Europe;

  • Access is restricted and controlled at all times.

Exercising your GDPR rights

  • For any question around GDPR or to reach our DPO, write to [email protected];

  • You can also request a full export of all of your data (GDPR portability) at the same address: it is possible, and the team will send it to you.

Can’t find your answer?

Write to us in the chat, or at [email protected]. Our team will reply.

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