Can I change my lab later?

Changing your lab

To change the laboratory itself (not just the date), cancel your current appointment and book a new one at the lab you prefer. There is no way to swap only the lab on an existing appointment.

How to change your lab

• Log in to your Lucis account at https://app.lucis.life/dashboard/;

• Cancel your upcoming appointment;

• Book a new appointment and select the laboratory you want from the options available in your area.

Only changing the date or time?

If the lab suits you and you just need a different day or time, you do not need to cancel. Reschedule from your account instead (see "Can I reschedule my lab appointment?").

Good to know

• Lab availability depends on your location and plan;

• You are not locked in to any specific laboratory;

• If you would like a hand with any of this, just let us know and our team will take care of it.