How do I update my phone number, address, or email?
Updated on 12 November 2026
You can update your phone number, postal address, and email address yourself in your Lucis account.
How to update your details
Log in to your account at https://app.lucis.life
Go to Settings, then Profile
Edit your phone number, address, or email address
Save your changes
Keeping these details current matters: we use your address for any lab kit or shipment and your phone number for appointment reminders and time-sensitive updates, so update them before your next lab visit.
If a field is locked or your change does not save, let us know here and we will update it for you.
Can’t find your answer?
Write to us in the chat, or at [email protected]. Our team will reply.
